2008 Best Practices Study

Agencies with Revenues Under $1,250,000

Profile

Revenues/ Expenses

Financial Stability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Technology

Average

Top 25%

Information Technology Number of Employees (FTE)

0.3 1.0 0.0

High

Low

Total IT Payroll Expense ($)

$8,196

$15,090

As % of Total Compensation Expense

2.1%

Average

+25% Profit

+25% Growth

Total IT Expenses for Fiscal Year (as % of Net Rev)

2.2%

2.0%

2.2%

1 Includes hardware/software leasing including offsite applications, supplies, maintenance & maintenance contracts, training, data lines, internet providers, website development/maintenance, outside consulting fees, computer depreciation, software amortization, and any non-depreciated hardware/software.

Agency Management System Utilized

Other includes Terrace, QuickFile, SigXP, Xanatek, and custom developed programs.

17 2008 Best Practices Study | Agencies with Revenues Under $1,250,000 | Technology