Austin-Travis County EMS 2023 Annual Report


Coordinated access to care for uninsured and underinsured patients within our community 1,600


The Austin-Travis County EMS Airport Medic Program (AUSMed) went live on March 1st, 2023. Initially, a Council-directed pilot program funded in collaboration with Austin-Bergstrom International Airport (AUS), the program places two paramedics in the airport during the busiest 12 hours of the day. Crews are based inside the Barbara Jordan Terminal and respond to incidents throughout the AUS campus. They provide care for as many as 30,000 daily travelers and over 6,000 employees. Basing medics on the secure side of TSA eliminates delays associated with responding to the airport events and significantly reduces the time to patient side. The AUSMed Team improves patient care system-wide by reducing unnecessary ambulance responses to the airport and keeping those units available in the community. Medics respond to every EMS call within the AUS campus and only request an ambulance when transport is confirmed to be necessary. Highlights: • Responded to 964 calls for service • Accumulated over 4 million steps and 1,700 miles walked by providers • Supported AUS operations during their record-setting busiest travel year ever, including 9 of the 10 busiest travel days ever

reduction of system resources responding to the airport 50%

AUSMED gearing up

C4 reallocating calls

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