Austin-Travis County EMS 2024 Annual Report

MAKING SURE THE WHEELS ARE TURNING SO THE FRONTLINE CAN REACH YOUR NEEDS

OPERATIONS SUPPORT 200+ EMERGENCY VEHICLES MAINTAINED AND UPDATED

RENOVATING. REBUILDING. REOPENING. REACHING FURTHER EVERY YEAR.

horton f-550

New technology used in the frontline fleet. Touch screen and upgraded compartment systems for provider efficiency. Some units are equipped with four-wheel drive.

Operations Support’s daily role is ensuring that our medics, command staff and civilian personnel have the facilities, vehicles, and equipment they need to take care of the citizens of Austin and Travis County. While our 2024 staff consisted only of five sworn and three non-sworn personnel, this group managed and maintained over 47 EMS facilities, 200+ emergency vehicles or rolling stock (trailers, generators, etc.) and worked with our non-sworn Supply section in managing equipment, medical supplies, and uniforms. keeping the wheels rolling FY24 was a very challenging year for EMS Fleet and the City of Austin Fleet Mobility Services. After several years of no new ambulance arrivals (due to COVID and vehicle manufacturer issues), EMS Fleet worked incredibly hard to keep the ambulances available for our staff in a safe and well-maintained condition. ATCEMS saw the addition in 2024 of 20 new ambulances from Horton Emergency Vehicles and Road Rescue- REV group, units that were badly needed to replace our older model ambulances. Additionally,

EMS Fleet added several specialty trailers and other support vehicle assets to supplement our mission. weathering all conditions 2024 saw large temperature changes that put our EMS Facilities staff, COA Building Services personnel, and contractors to the test. From extremely cold winter temperatures to brutally hot summer days, our staff kept our personnel warm when they needed warmth and cold when the sun beat down on Austin. ATCEMS also proudly opened two renovated joint stations (EMS Station 6 and EMS Station 12) and opened the newest EMS joint station, EMS Station 43 in the Canyon Creek area of FM 620 North in Northwest Austin. All of these stations expanded the ambulance and clinical navigation station capabilities as well as doubled or tripled the living and

Materials Management and Supply section (EMS Supply) , kept our ambulances and stations fully stocked and precision medical equipment maintained. Coupled with continued asset tracking management and reports within the OperativeIQ software, EMS Supply fine tuned their deployment strategies and added medical supply lockers back to some of our local medical centers to limit any stocking downtime for our providers and ambulances.

goodnight ranch STATION opening m42 & DC1

major highlights for keeping up with the needs • Opened the new EMS Station in Southeast Austin in the

Austin as part of the 2018 Voter Approved Public Safety Bond package. • Researched, designed, and brought to production ATCEMS’s first line of ten Horton Medium Duty Ford F-550 ambulances featuring enhanced provider safety measures. • Took delivery of twelve Road Rescue Medium Duty Ford F-550 and Mercedes Sprinter van ambulances. • Receved and deployed eight administrative and single responder vehicles and four specialty trailers.

station

Better quarters for better recovery. New station designs help the crews train, recover and rest between heavy calls.

Goodnight Ranch subdivision (Slaughter Lane), which now houses Medic 42, District Command 1, and the DTAC Support Trailer. • Renovated and reopened EMS Station 12 (Riverside Drive) and EMS Station 6, CHPR02 (East 4th Street- Downtown Austin). EMS Station 38, Demand 8, CHRP01 in Northeast Austin on Andtree Boulevard. • Relocated five EMS ambulances and one Command unit from five EMS stations across the City of

sleeping areas for EMS medics. safety & Support

Whether it was the addition of hundreds of level III ballistic plate vests for provider protection or detailed tracking and maintenance of our medical equipment, EMS Logistics , spearheaded by our

expanding & Evolving

fleet

More than ‘just’ ambulances. ATCEMS uses UTVs, motorcycles, drones, boats, buses, SUVs, trailers, and old fashioned boots to bring our medicine to you.

2024 ANNUAL REPORT

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WWW.AUSTINTEXAS.GOV/EMS