Citadel Online and Mobile Banking Resource GuideV2

Transactions

Stop Check Payment

Using Online Banking with Citadel, you can initiate a stop check payment request from any device. You can review the status of your request in the Activity Center. The stop

payment, once confirmed, will remain in effect for six months. Contact Citadel at (800) 666-0191 for current fee information.

To Initiate a Stop Payment Request:

Click on the Stop Payment tab. 1. Choose request type; single or multiple checks. 2. Click on each category header on the left to select an account, enter a check number, amount and choose the date of the check. 3. When entering the check number or amount, be sure to click Save . 4. When completed, click Send Request .

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