Citadel Online and Mobile Banking Resource GuideV2

Table of Contents

General Information Security.................................................................................................4 Opt In to the Upgrade.....................................................................8 Logging In...........................................................................................9 Home...................................................................................................10 Messages & Alerts Secure Messages.............................................................................11 Alerts...................................................................................................12 Security Alerts..................................................................................13 Transactions Account Details...............................................................................14 Online Activity.................................................................................15 Funds Transfer..................................................................................16 Member to Member Transfer......................................................17 Add an External Account.............................................................18 Verify an External Account..........................................................19 Stop Check Payment......................................................................20 Advanced Bill Payment Overview............................................................................................21 Biller Setup........................................................................................22 e-Bills...................................................................................................23 Schedule Payments........................................................................24 Automatic Payments.....................................................................25 Change / Cancel Payments..........................................................26 View Bill History...............................................................................27 Services E-Documents....................................................................................28 Check Re-order................................................................................29 Citadel Money Manager...............................................................30 Mobile Citadel Mobile Deposit Enrollment..........................................31 Mobile Deposits..............................................................................32 Text Enrollment...............................................................................33 Preferences Security Preferences......................................................................34 Account Preferences......................................................................35 Locations Branches and ATMs........................................................................36

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