Medium and Large Business October Newsletter 2016

HELLO Z en is proud to announce its continued investment in its next-generation network and Welcome to Zen Bytes

We have also added Microsoft Office 365 to our portfolio of services. The productivity suite is a familiar cloud-based alternative to your traditional applications. And, if you have Zen’s network or connectivity services you have the ability to connect securely to 365 via Microsoft Azure DirectConnect, or even integrate the service as part of your corporate network. Read more on page XX> Last year, our commitment to improving customer service was recognised by the BCS in the Computing UK IT Industry Awards when we were named Services Company of the Year. We’ve now beenshortlisted for adoubleaward win - Services Company of the Year and Best Place toWork in IT. Winners are announced nextmonth, sowe’ll keepyouupdated! As always, if you have any feedback or would like to speak with me, please get in contact.

further exchange expansion, growing from 270 PoPs to 400 in a matter of months. Zen’s Technical Director, Jon Bauer is confident the multi-million pound investment will support Zen’s future as a carrier-grade service provider. I’m sure that it will position us as a great alternative to the larger carriers that do not offer the same level of customer care and service that Zen does. The network development allows us to continue to meet the growing needs of our customers and allow us to work to rigorous SLA’s, such as zero packet loss, uptime and performance targets, whilst we’re able to provide fast fault recovery. The exchange roll-out will increase Zen’s on-net presence across the UK, so we’re able to provide cost- effective connectivity to more business customers than ever before. Read more on page XX >

Martin O’Donnell Managing Director, Corporate & Mid-Market martin.odonnell@zen.co.uk

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