VWC Style Guide

VWC STYLE GUIDE

Rev. 02/24

Q

R Record - keeping Hyphenate as an adjective. For example: The Records Retention policy was created to streamline VWC’s record- keeping system.

S Section vs. Title When referring to the Code of Virginia , Section and Title can be used interchangeably. Serial comma (also known as Oxford comma) Follow AP Style and do not use a comma before the “and” or “or” in a series. Correct : Bob, Mary and Alex work here. Correct: Neither Bob, Mary nor Alex work here. Spacing after periods and colons Use one space after periods and colons. Staff For internal use, use “Team Members”, do not use “employees” or “staff”. State abbreviations

Do not abbreviate state names in text; spell out the state name. For example: Our city is Richmond, Virginia. Exception: Always use postal code abbreviations when providing full address. For example: Virginia Workers’ Compensation Commission, 333 E. Franklin St., Richmond, VA 23219

T Telephone Numbers Use hyphens in telephone references, not parentheses, periods or slashes or a 1 before the first three digits. For example: 888-555-5555, 804-555-5555. Third Party Administrator Do not use Third Party Administrator or TPA. Do not use the term Claim Examiner. These are legacy terms no longer in use. The correct terms are Claim Adjuster/Claim Administrator.

Time Use figures for time, except noon and midnight. For example: 9:00 a.m. Abbreviate time of day with lower case letters separated by periods: a.m./p.m.

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