© UAE Certification Guidelines 2017

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STAGE FOUR (PROCESSING TIME 2 - 3 WEEKS) Stage Four commences upon the applicant receiving 100% accuracy for each of the seven (7) examination modules. These results are automatically emailed to the CMSA for processing. Please note: The successful applicant will not be contacted by the CMSA until their examination results have been processed and formal endorsement has been granted by the CMSA Board of Management. The final endorsement process may take from 1 to 3 weeks before the successful applicant receives a congratulatory email from the CMSA. Following this email a CPCM or CCMNP Testamur and lapel pin [available to CPCM’s only] is dispatched to the CCM from the CMSA Applicant’s examination results are reviewed and processed by the CMSA and final paperwork is completed for signatory approval and endorsement by two (2) representatives of the CMSA Board of Management. Successful applicant is sent a congratulatory email from the CMSA confirming their three (3) year endorsement as a Certified Case Manager™ and their details are added to the CCM Online Register. Whilst the final stage of the application process may take 1-3 weeks, the CCM endorsement is back-dated by the CMSA to the date the applicant received 100% for each of the seven (7) examination modules. This date becomes the applicant’s registration/renewal date as a Certified Case Manager™. Important: A Certified Case Manager™ endorsement is valid for a three (3) year term at which time the Certified Case Manager™ is required to submit an online application for Re-endorsement as a Certified Case Manager™ in order to maintain compliance with National Certification requirements. To maintain the continuity of their certification status, a Certified Case Manager™ is required to complete the CCM Re-endorsement application prior to the expiration date of their current Certified Case Manager™ endorsement (i.e. registration date). A Certified Case Manager™ Annual Registration Fees for Year 2 & Year 3 must be honoured to maintain certification status.

When applying for a three (3) year re-endorsement, an existing Certified Case Manager™ must provide evidence of:

1. one (1) year FTE (1824 hrs) vocational case management practice experience in the past three (3) years.

2. twenty four (24) hours of Professional Training and Development (PTD) in the past three (3) years.

To learn more about CCM Re-endorsement please go to www.cmsa.org.au and visit the Navigation Menu: Certification

DELAYS IN PROCESSING APPLICATIONS

The timeframes within the application process (as outlined above) should be used by the applicant as a guide only. Whilst the CMSA will endeavour at all times to process your application pursuant to these guidelines there may be circumstances (foreseeable or non foreseeable) which arise resulting in a delay to your application.

These may include:

• Incomplete or insufficient application submitted by applicant. • Applicant fails to achieve a successful pass in the online examination and must re-sit online examination. • Variations to the business hours and operations of the CMSA, including Public Holidays, temporary closure of the CMSA office or limitations on CMSA resources i.e. staff leave or absences or high volume of applications. • Technical issues affecting access to the CMSA website, internet, client management systems or software.

• Delays in delivery or receipt of products from suppliers to the CMSA. • Delays in receipt of products to the applicant from Australia Post.

COPYRIGHT © 2017 Case Management Society of Australia and New Zealand and Affiliates (CMSA)

C E R T I F I E D C A S E M A N A G E R S U N I T E D A R A B E M I R A T E S

C A S E M A N A G E M E N T S O C I E T Y O F A U S T R A L I A & N E W Z E A L A N D & A F F I L I A T E S 1 9 9 6

The Case Management Society of Australia and New Zealand and Affiliates (CMSA) Certification sets the benchmark of excellence in case management. Certified Practising Case Managers™ (CPCM) and Certified Case Managers (Non Practising)™ (CCMNP) adhere to the CMSA National Standards and National Code of Ethics for Case Management and are recognised for their advanced education, experience, knowledge and skills by their colleagues, consumers and employers. The Case Management Society of Australia and New Zealand and Affiliates (CMSA) Certification sets the benchmark of excellence in case management. Certified Practising Case Managers™ (CPCM) and Certified Case Managers (Non Practising)™ (CCMNP) adhere to the CMSA National Standards and National Code of Ethics for Case Management and are recognised for their advanced education, experience, knowledge and skills by their colleagues, consumers and employers.