Ops Report-Training Guide

SPEC Home Turnover to Customer Service

• The Construction Manager arranges with a Customer Service Coordinator to schedule the Model/SPEC Home 1st and Final Walks.

• Once the Final Walk has been completed the Model/Spec Orientation Form is sent to Customer Service to file and the Customer Service SPEC Maintenance Log is updated.

• The lot is then updated in the Lot Data Update Microsoft Access report and the turnover date is input into the system.

• An email is generated notifying the proper departments that the home is now in the care of Customer Service.

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