2018 Escape Owner's Manual

Audio System

Troubleshooting

Message

Condition

Action

Acquiring…

Radio requires more than two seconds to produce audio for the selected channel. There is an internal module or system failure present. The channel is no longer available. Your subscription does not include this channel. The signal is lost from the SiriusXM satellite or Siri- usXM tower to your vehicle antenna. Update of channel programming in progress.

No action required. This message should disappear shortly. If this message does not clear shortly, or with an igni- tion key cycle, your receiver may have a fault. See an authorizeddealer for service. Tune to another channel or choose another preset. Contact SiriusXM at 1-888- 539-7474 to subscribe to the channel, or tune to another channel. The signal is blocked. When youmove into an open area, the signal should return. No action required. The process may take up to three minutes. Contact SiriusXM at 1-888- 539-7474 to resolve subscription issues. Use the channel guide to turn off the Lock or Skip function on that station.

Satellite antenna fault SIRIUS system failure

Invalid Channel

Unsubscribed Channel

No Signal

Updating…

Questions? Call 1-888-539-7474

Your satellite service is no longer available.

None found Check Channel Guide

All the channels in the selected category are either skipped or locked. SiriusXM has updated the channels available for your vehicle.

Subscription Updated

No action required.

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Escape(TM2)Canada/UnitedStatesofAmerica,enUSA,Editiondate:201706,FirstPrinting