Middlesex Savings Bank Retail Online Banking User Guide

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RETAIL ONLINE BANKING USER GUIDE

General Information

Security

By following our tips, Online Banking with Middlesex can be a safe and efficient method for handling your banking needs. For additional security tips, visit middlesexbank.com. USER IDENTIFICATION AND PASSWORD Security starts at your computer. To make your passwords hard to guess, avoid using your pet’s name, hometown, or other personally identifiable choices and combine random numbers instead of using your birth date. SECURE SOCKETS LAYER ENCRYPTION We use Secure Sockets Layer (SSL) encryption, a trusted method for securing internet transactions. This technology scrambles data as it travels between your computer and Middlesex, making it difficult for anyone to You need a Secure Access Code to access your accounts when you log into Online Banking with Middlesex for the first time from any new device. This code is delivered to you via phone call or text message. You can opt to register your device so that you do not have to complete the Secure Access Code process each time that you access Middlesex’s Online Banking system from that same device. If you choose “Do not register this device,” you will be asked for a Secure Access Code each time you log in. This enhances security. If you select “register this device,” you will not be asked for a code when you log in using the same device. access your account information. SECURE ACCESS CODE