Home At Last Program Flyer

HOME TOGETHER Frequently Asked Questions

How and when are the bedside prescriptions paid for? When you are being discharged, you will be able to receive your prescriptions prior to leaving the hospital. This service will save time and ensure that your necessary medications are readily available. You will need to provide your prescription card and be able to pay for the prescription. Cash, check and credit cards will be accepted. How long can the caregiver stay with my loved one once they arrive home? Arrangements will be coordinated by the hospital’s departments, selected organization and the family to ensure that the patient will not be left unattended and a smooth hand-off will occur with the family when they arrive home. What can the caregiver do for my loved one? When the patient and caregiver arrive home, the caregiver may assist the patient with getting settled, prepare a meal, and remind the patient to take their prescribed medications. This service is available during the Apothecary’s hours of operation.

Who is eligible for this program? Any Hanover Hospital patient who needs assistance being discharged to home when their family member or friend is unavailable.

How much does this service cost? There is no cost for this service.

Who coordinates the service? Hanover Hospital’s Care Management and Social Services Departments will work with the patient and family to make arrangements. Who will be picking up my loved one? An experienced caregiver from Visiting Angels, Right at Home, or ComForcare will be taking your loved one home. What are the transportation arrangements? The caregiver will transport the patient from the hospital to a designated location in their private vehicle. Auto insurance is provided by the selected organization. Who will ensure my loved one has remembered to take everything (glasses, dentures etc.) from the hospital? Hanover Hospital Nursing Staff will ensure that the patient has all of their personal belongings before leaving the hospital.

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