Customer Loyalty Newsletter - May 2019

CUSTOMER LOYALTY | MAY 2019 | ISSUE 31

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AURORA (00) EUGENE PEARL DENNIS - ANDY DENNIS Andy stated that Eric Davidson made the sales process very easy for him. BLOOMFIELD (11) ARCHER WESTERN CONTRS LTD - RUSSELL ORTIZ Russell stated that Wagner Equipment did a good job. The technician, Eugene Shorty is knowledgeable. INTERMOUNTAIN CONSTRUCTION - ROBBIE WOOD Robbie stated he has dealt with other rental places in the past but now he only deals with Wagner Rents. Robbie stated you can’t beat the service they provide. INDUSTRIAL MECHANICAL INC - JEFF ARCHULETA Jeff said Tyson Ferron helped him on a Friday afternoon to get the equipment he needed. Jeff said Tyson had it delivered by Saturday morning. Jeff said he has worked in the business a long time and this never happens! Jeff says Tyson was extremely helpful and responsive. BURLINGTON (06) HABITAT CONSTRUCTION LLC - RON KURTZ Ron stated that Terry Koehn got him what he needed and took care of him, just like he has in the past. Ron said that it is a nice thing to experience good customer service. CARBONDALE - WAGNER RENTS (0008) D M NEUMAN CONSTRUCTION CO - JOHN SCHELL John had beaming comments about the customer service that Jason Love provides. John said Jason goes out of his way to get him the equipment he needs delivered quickly. COLORADO SPRINGS (39) LM ARMSTRONG BRIDGEFORD CONS - WILL ULIBARRI Will stated that mis-communications happen, but Wagner Equipment is always quick to rectify any situations. Will said all the Wagner Equipment employees are kind, friendly and helpful. CONCRETE CRAFT OF COLORADO - MARK SISCO Mark said “I personally want to thank the Wagner and CAT Team for the prompt and efficient work you did for us yesterday in installing the cutting edge. I appreciated you fitting us into your schedule.” COMMERCE CITY - WAGNER RENTS (0012) SEFNCO COMMUNICATIONS INC - JIM ROBERTSON Jim stated that the technician, Josh Grivy , was very professional, very knowledgeable, and did a great job.

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