Dealer Guide 1.2.2013

SalesPolicies(cont.)

Drop Ship Policy: Factory drop ship prices will be quoted upon request.

Freight Claims: All freight and damage claims must be reported to delivering carrier.

Glass Receiving: Glass needs to be examined at time of delivery. No credit from the freight line will be issued without damages being noted on the freight bill. Broken glass is a carrier’s responsibility. Returns: Any sale 90 days old is considered non-returnable. No returns will be accepted without a return authorization number. A copy of the original invoice or invoice number and date purchased must accompany all returns. Sales Aids: Merchandising and advertising aids such as color cards, catalog sheets, window displays, etc. that are furnished to Blish-Mize at no charge will be shipped free to any dealer with regular orders. If there is no order to accompany the free merchandise, the customer will pay freight or UPS. Special Orders: Special order items are considered a separate order and are non-returnable and can not be cancelled. The freight policies on special order items are as stated at the time of shipment per the vendor. Back Orders: Blish-Mize does not backorder merchandise except for market and circular promotional merchandise. Prices: Prices are subject to change without notice.

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