Dealer Guide 1.2.2013

Training Programs

Blish-Mize partnering with the National Retail Hardware Asso- ciation (NRHA) provides the services and information retailers need to become better and more profitable merchants. The NRHA offers the best training and business tools available in the hardware industry to help retailers develop techniques that will enable them to operate successful and competitive busi-

nesses. Online training programs can be accessed through your computer for your immediate use and are available to Blish-Mize customers through the NRHA website. NHRA offers the Building Material Product Knowledge (BMPK) program for hardware, home center and lumber/building material employees. The BMPK program is a self- study course that provides a working knowledge of building material products. Training programs offered by the NRHA are available to Blish-Mize customers at a discounted rate, and the programs can be billed through Blish-Mize. NHRA also offers Advanced Course in Hardware Retailing (ACHR). This is a self-study course in hardware and product knowledge. It prepares the sales associate to pro- vide knowledgeable service that brings customers back again and again. For more information on these programs and other services that the NRHA offers, call the Blish-Mize Sales Department or NRHA at (800) 772-4424, or visit the NRHA website at www.nrha.org.

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