GMF360 | Spring 2017

THE GM FINANCIAL EMPLOYEE MAGAZINE S P R I N G N O

GIVING BACK TO SICKKIDS TEAM MEMBERS IN TORONTO SHARE THEIR CLOSE TIES TO THE SICKKIDS SIGNATURE EVENT PAGE 11 MORE THAN A NUMBER HOW NET PROMOTER SCORE IMPACTS THE BUSINESS AND THE CUSTOMER JOURNEY PAGE 36 REWARDING BRAND LOYALTY IMPROVING OUR DEALER RELATIONSHIPS WITH REWARDS AND INCENTIVES TO PROMOTE CUSTOMER RETENTION PAGE 48

DEPARTMENT SPOTLIGHT: GLOBAL SECURITY OPERATIONS CENTER GMF360 ASKS: TEAM MEMBERS AND THEIR GM VEHICLES

EVENTS: NADA 2017

CREATING SPACES

DESIGINING REMARKABLE WORKSPACES FOR PRODUCTIVITY, COLLABORATION AND SUCCESS PAGE 16

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