Questions & Important Upgrade Information Deposit Account Information Will I need to replace my current checks?
You may continue to use Pilot Bank checks as you do today. How will transactions post to my checking and savings accounts? Refer to your Terms, Conditions and Fee Booklet for more details. Will my deposit account numbers remain the same? Yes. There will be no changes to deposit account numbers. Will I continue to receive my checking account statement at approximately the same time each month? No. All statements for non-business checking accounts will be produced on the 15th day of the month. Statements for savings accounts and all business and commercial accounts will be produced as of the last day of the month. Additionally, all accounts will be issued an interim statement as of February 4th. This statement will list all of your transactions from your last statement through February 4th. Will I continue to receive e-Statements? Yes. If you currently recieve e-Statements, you will continue to recieve e-Statements with the new system. However, you will receive a paper-only statement for the period ending Feburary 4th. When you sign into the new Online Banking System you will be prompted to accept the e-Statement disclosure.