Questions & Important Upgrade Information Loan Information Will I still be able to use my coupon book to make loan payments?
Yes. You can continue to use your coupon book to make loan payments. We will automatically send you new books when you run out. Will loan payments post the same date as received? Yes. Loan payments will be credited on the same date received unless payment is received on a weekend or holiday. These payments will post on the next business day. Will I need to mail my loan payments to a different address? No. If you are currently mailing your loan payments, you can continue to mail them to the same address: Pilot Bank P.O. Box 16828 Tampa, FL 33687-6828 Will I receive my Home Equity Line of Credit (HELOC) statements at the same time every month? We have made every effort to keep your cycle dates consistent, however you may notice some slight changes.