Questions & Important Upgrade Information Online Banking & Bill Pay for Individuals & Businesses What will happen to my Online Banking and Bill Pay? If you currently use Online Banking, Business Online Banking or Bill Pay you will have temporary interruptions with service. Details of the interruption can be found on our website, pilotbank.com . Our team of Banking Professionals are ready to answer any questions you have by calling (813) 349-4747. We are condident you will be very pleased with out new and upgraded Online Banking and Bill Pay.