STYLE C Renewal Book

Summary of CQVRs at Hussey Copper

Based on 21 CQVRs completed with Berry Plastics facilities in 2017.

Avg score (out of 10)

Question

Dave does a great job. Always check to see if we need anything. Happy with product & service. November 15, 2016 John Walker @ Macedon, NY location

9.5

How satified are you with our representatives?

How satified are you with our Customer Response Center?

9.5

9.4

Linda and Chris are very happy with the service of Route Service & Sales Rep, Kevin Oglesby. December 21, 2016 Monroe Township, NJ location

How satified are you with our delivery timeliness?

9.6

How satified are you with our invoicing system?

9.3

How satified are you with our product performance?

Xuan is very happy with service and how we respond when they have issues. October 13, 2016 Monroe, NC location

8.9

How satified are you with your current quantities?

How likely are you to recommend ITU AbsorbTech to friends and colleagues?

9.5

How likely are you to renew the service agreement with ITU AbsorbTech?

9.5

Hank is very pleased with the program at this time. November 9, 2016 Ahoskie, NC location

How would you rate ITU AbsorbTech’s overall performance?

9.5

IF NO QUOTES COULD GIVE A BRIEF BIO OF RSSR / GSE TEAM