MAO Manual

OEMS Inspections If an individual approaches you at your base of operations or at a medical facility and identifies him or herself as an agent of the Office of Emergency Medical Services, you must comply with their request for an inspection. All OEMS employees carry NJ Employee Idenfication cards and should be prepared to present them during an inspection. Some of the items an OEMS employee may request to see are: - Driver’s License - EMT / MAV training certificates - CPR training certificates - Company employee identification A typical roadside inspection may also involve a close examination of: - the MAV unit’s registration and insurance documents - the MAV license / sticker on the unit - the interior of the truck - the general handing of the patient Medicaid and the Logisticare Transporation Broker Your company may be a network provider with the transportation broker contracted with New Jersey Medicaid (Logisticare). You will need to be familiar and comply with all relevant requirements relating to transporting patients in the MAV. These requirements include your background checks and your driver history, training, vehicle maintenance, certification, authorizations, and care of the patient. This manual and your training course address the patient care training required for network participation. You may be asked by your employer to undergo fingerprinting, background checks, or other processes. You may also be asked to take a Defensive Driving Course.

HIPAA HIPAA stands for the Health Insurance Portability and Accountability Act which states that we must ensure patient health information is protected. This law applies to everyone who handles health information including MAVO’s. Protecting health information means that we provide information only to those who are entitled to have it. Once again, educating an MAVO is necessary to provide safety. In this case we are referring to the safety of personal, medical, and demographic information. As an MAVO you will be transporting different types of medical records and/or demographic information with each patient. It will be your responsibility to assure that this information is received by the appropriate party and no one else. As an MAVO you will also be completing call reports that contain your patient’s protected personal information. These reports should never be left out in the open or in the vans. Never put any documents that contain any part of personal or medical information in the garbage. Any and all paperwork, envelopes, etc., that are considered garbage must be shredded. It is necessary that all personal and medical information be protected.