MAO Manual

MODULE 1 WORKBOOK

1. A _________ _________ is a car service for fully ambulatory passengers that require little to no assistance or supervision.

2. A _________ _________ _________ is a specialized vehicle for the transport of persons who need assistance to ambulate or some specific supervision such as wheelchair bound patient

3. The _________ of _________ _________ _________ is the regulatory body that licenses MAV services and enforces the regulations that govern their operation.

4. The _________ _________ & _________ _________ is the regulatory body that oversees worker protection.

5. Addressing the paitent by “Honey” or “Sweetie” is endearing and appropriate when transporting them in an MAV. TRUE FALSE 6. The ___________________________ role is where the MAVO is generally responsible for the well being of the patient.

7. The ___________________________ role is where the MAVO is responsible for the safe and prompt delivery of the patient to his/her destination.

8. The ___________________________ role is where the MAVO maintains a professional attitude and attempts to provide a high quality trip.

9. An agent from the _______________ may spot check a vehicle at a medical facility and check your documents and vehicle.

10.An agent performing an inspection should always be prepared to show their ______.

11. MAV operators must have the following documents on them during a transport: ________________________________ ________________________________ ________________________________