Proactive engagement with clients and responding to them with creative solutions are the priorities for supply chain companies looking to sustain growth, particularly through the downturn. Wireline talks to Bilfinger Salamis UK and Proserv who are determined communication won’t let them down. It’s good to talk
M aintaining a positive and proactive approach is proving to be a winning formula for both Bilfinger Salamis UK and Proserv.
The former – a long-established provider of multi-disciplinary maintenance, modifications and
operations (MMO) services in offshore oil and gas – has successfully extended several existing contracts and secured additional deals. This includes contracts on significant developments such as Culzean (creating 300 jobs) and with operators like Repsol Sinopec Resources UK for many of its assets (sustaining 200 jobs). It’s a not-dissimilar tale for Proserv, which provides a range of technology- led services and products for drilling, production and decommissioning and has announced over £12 million in contract awards in recent times.
“Rather than be negative, we’ve wanted to be a source of encouragement in the market,” asserts Bilfinger’s UK managing director Sandy Bonner. “We’ve
taken every opportunity to keep the dialogue going with clients and set out clearly how we can help them. It’s been tough for the sector but, equally, we believed that some supply chain companies would emerge stronger – and we’ve always planned to be one of them.”
He believes the nature of the relationship between client and