Hastings straw man

New products

Roadside, Recovery, At Home, Onward Travel and European cover are all tried and tested products within the Breakdown and Insurance market. They provide cover based around labour costs at the roadside but primarily exclude the cost of parts, or parts and labour at a garage, should a roadside repair be unachievable. In a world where vehicles are becoming more reliable other factors are causing the need for roadside assistance to increase. Many manufacturers no longer put a spare tyre in the vehicle to save weight and reduce emissions. This has led to a significant increase in call outs for ‘Puncture No Spare’ (PNS) incidents. In 2012 RAC received 39k calls for PNS assistance, in 2016 this figure iwas 165k. More diesel vehicles have led to increased mis- fuelling incidents and more weather extremes see battery failures increasing.

Having identified these trends and the potential lack of cover afforded by the standard breakdown elements RAC has created four products that can be sold alongside the core roadside products: Garage, Parts & Labour Warranty Battery Rescue Wrong Fuel Recovery Tyre Rescue All products have delivered strong sales within the RAC membership base and these are now available to our partners to deliver an enhanced customer proposition and commission opportunities.