Hastings straw man

An agile and transparent partnership

RAC will partner with Hastings to deliver points of differentiation, enhance your current service offering, increase conversion within your existing customer base and provide industry insight and expertise to enable you to continue to deliver integrated products and services.

In addition, RAC have invested in the latest technology to allow our raw data to be transformed into many useful variants and it enables full visibility of incident volumes, types, fault trends and details of repeat breakdowns, enabling us to produced tailored reports and for you to be able to analyse data for targeting marketing, renewal and cross sales activity. This is all available on our online MI portal that can be accessed by Hastings at any time.

We propose a partnership approach that reviews strategic and day to day activities on a regular basis. We will provide a structured, robust account management strategy to ensure operational excellence at all times and one that responds quickly to changing market conditions to maximise commercial benefits. This approach, together with dedicated marketing and training support gives us the capacity to drive a continuous improvement agenda and introduce innovative and noticeable change to your business throughout the term of the contract.