Business Admin User Guide_Company Use

Admin User Guide

2. The Confirm Your Identity window will be displayed. Enter the Security Answer and click Continue . The temporary password will be sent to the e-mail address registered to the account in eZBusiness.

3. Once you receive the email with your temporary password, go back to the eZBusiness login page. Enter your U sername . As you begin typing your Username, the Password field displays.

4. Enter your Password and click Login . You will then be prompted to change your password. Enter the temporary password in the Current Password field and then type your new password in the New Password and Confirm New Password fields. Click Submit .

Forgot password and not enrolled in a security account If a new User attempts to use the Forgot Password feature, but has not established their Security Account, a message appears on the Enter Your Password screen advising that this feature is not available because it has not been set up in their Security Account. The user must contact their security administrator for assistance. Managing Your Password If you forget your password, and the forgot-password option is not available to you, please contact your system administrator to issue you a temporary password. Once you enter your temporary password, you will be prompted to update your temporary password with a permanent password. If you need to obtain a new password, the Change Password feature is available on eZB. An Admin user who is logged into eZBusiness can self-manage by selecting Change Password.

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