Business Admin User Guide_Company Use

Admin User Guide

2. The details of the transaction are displayed along with the dispute reference number and the status of the dispute.

Note: From the Transaction Detail Information section, you can click the arrow icon next to the dispute reference number to view the disputed transaction details. The table below describes the field descriptions within the Dispute History Title page.

Element

Description

Name of the customer who performed the transaction.

Customer Name

Transaction Reference Number.

Reference Number

Total Transaction amount.

Transaction Amount

Any information related to the dispute.

Dispute Info

Enter the card number provided for the transaction (if any).

Card provided

Cardholder’s account number.

Account Number

Date on which the transaction occurred.

Transaction Date

The disputed amount. Name of the Merchant. Transaction posted date.

Dispute Amount

Merchant

Posted Date

Viewing Authorizations Authorizations can be viewed from the Account List page and the Account Detail page.

View Authorizations from the Company Account List The Authorization Details page displays authorization details for a list of transactions associated to an account. To view the list, perform the following steps: 1. From the Company Search > Account List page, click on the Authorization icon for the account that you would like to view.

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