Business Admin User Guide_Company Use

Admin User Guide

4. The Successfully Submitted screen will display if the request was successfully submitted. The request is transmitted immediately to the institution’s Incoming Messages for the institution to complete the request in BASE2000. Once processed, the new PIN is sent to the default mailing address of the commercial card account. Note: It may take up to 48 hours for the request to take effect. If you have any questions, contact your Financial Institution’s Administrator. Remove PIN Request To remove PIN access, perform the following steps: 1. From the Online Requests screen, select Add or Remove PIN Request . The Add or Remove Pin Access screen displays. Enter the cardholder’s name. One you enter the cardholder’s name, the Submit button will appear.

2. Select Remove from the PIN Access drop-down menu and add a note to the Memo field. Click Submit .

3. The review page displays. Review the information and click Confirm .

4. The Successfully Submitted screen will display if the request was successfully submitted.

Note: ➢ It may take up to 48 hours for the request to take effect. If you have any questions, contact your Financial Institution’s Administrator. ➢ Also consider changing the Cash Access to $0.

Address and Phone Change To complete an address and/or phone number online request, perform the following steps: 1. From the Online Requests screen, select Address and Phone Change .

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