2017 Finance Annual Report

PERFORMANCE MEASURES

SURREY PUBLIC LIBRARY

Actual Budget 1 2017 2017 2018 2019 2020 2021 2022

Performance Measures (SustainabilityTheme) # of visits made to library locations and library website (Inclusion/Health & Wellness) # of enrolments in Summer Reading Club and other literacy programs (Education & Culture) # of transactions completed using the Library’s materials collection (Education & Culture)

Division

4.55M 4.25M 4.80M 5.00M 5.25M 5.50M 5.80M

165,692 139,000 165,000 170,000 176,000 182,000 188,000

PUBLIC SERVICES

4.57M 5.00M 4.60M 4.62M 4.65M 4.70M 4.75M

# of online access points available on library premises (Inclusion)

240

236

244

248

284

288

292

ADMINISTRATIVE SERVICES

% of new customers signed up on email notification (Ecosystems)

64% 63% 65% 66% 67% 68% 70%

1 Budget figures from 2018 to 2022 have been revised to more accurately reflect current data and trends.

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