Couristan Residential Carpet Warranty Booklet

HOW TO FILE A COURISTAN MATERIAL OR MANUFACTURING DEFECT CLAIM In the event that your Couristan carpet does not meet the standards described in this warranty, you may file a claim by contacting the Authorized Couristan Dealer who sold you the carpet. In order to file a claim, you must provide a copy of the invoice or receipt for the carpet. Show proof of periodic cleaning service. A bill, invoice, or statement showing cleaning service will serve as proof.

CONSUMER INSTALLATION TIPS AND FACTS Comfort, beauty, warmth -- no other household purchase better communicates the style and tone of your home than carpet; it is an investment that will last a long time. Proper installation and regular maintenance are essential in enhancing your carpet’s performance. Here are a few useful tips and facts to help you preserve your investment: INSTALLATION A quality installation is critical to the performance of your carpet and will protect your indoor air quality. When having your carpet installed, obtain the services of an installation contractor who adheres to the Standard for Installation as outlined by the Carpet and Rug Institute. Their standards, (CRI) #104 and #105, for residential installation must be followed in order to qualify for our warranty.

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