Eskom Procurement Book 2015

INDEX

ABC Administration and finance

14

Black Business Supplier Development

113-115 178-183 179-183 105-108 158-161 178

Business process mapping

definition

process mapping concept

Buyer supplier relationship

Concessions

Control

55-58 62-64

Corporate strategy Customer needs

5

DEF Decision support system

6

Developing procurement strategy

65-71

Equity

8, 9 8, 9

Fairness

HIJ Integrity

8, 9 191

Issues management

KLMN Leadership

53-55

Marketing function Negotiating power Negotiating steps Negotiating team

14

161-163 152-156 163-164 146-172 166-168 165-166 149-152

Negotiation

deadlock

general problems

process strategy tactics

148

156-158

OPQR Organisational structure Performance measures

50-53

7

Procurement

documents

21, 22 10, 11 84-85 41-42 82-84 32-36 12, 13 38-40 64

effectiveness of external links

goals and objectives improving the process

internal links key steps

levels of management managing the process

237 CHAPTER 13