KMART - High Performance Teams

High Performing Teams We’ve seen a lot change in the way we work. Our customers needs are also changing. Every customer who enters our stores or shops online should have an experience that builds brand loyalty and advocacy. Great customer experiences are possible when high performing teams are the norm.

Leadership is not about being in charge. Leadership is about taking care of those in your charge. Simon Sinek

We rely on our team members working together to help us thrive in the changing world of retail.

High performing teams strive to be the best, they set themselves stretch goals, solve problems sooner, create new and better ways to be successful and achieve great results. We rely on these teams to innovate and create, adapt and change faster than ever before. When team members don’t feel that they belong in a team, they don’t ask for help or voice their opinion, they hold onto information, or worse, they don’t speak up to fix problems or find ways to innovate because they don’t feel valued. Getting to know our people What does it feel like to be part of a high performing team?

Great teamwork transforms the experience fellow team members, colleagues and our customers have with As a leader, you set the tone and expectations for how your team performs.

and building trust are important prerequisites for a high performing team culture.

5

6

Made with FlippingBook Publishing Software