Deerwood Business Online Banking Mobile User Guide

Getting Started6
Business Online Banking Overview6
Users6
Recipients6
Transaction Type Overview7
Business Online Banking Transaction Types7
Logging Off8
Transactions Page9
Transactions Page Overview9
Account Settings11
Edit Nickname11
Viewing a Transaction Image12
Attaching an Image to a Transaction13
Hide Account14
Unhide Account14
Security15
Protecting Your Information15
General Guidelines15
Login ID and Password15
Fraud Prevention15
Alerts Delivery Options16
Security Alerts17
Account Alerts18
Secure Message Overview19
Sending a Secure Message20
Transaction Types21
Moving Money Overview21
Transactions22
Transfers22
Managing Transfers24
Mobile Deposit25
Viewing Mobile Deposit Details26
Bill Pay27
Bill Pay Overview27
Creating a Payee27
Editing a Payee28
Delete a Payee29
Making a New Payment30
Making a Recurring Payment31
Creating a Reminder33
Editing a Payment34
Deleting a Payment36
Business Banking37
Users Overview37
User Management Overview38
Recipient Overview39
Part 1 of 4: Adding a Recipient40
Part 2 of 4: ACH Only- Entering Information41
Part 3 of 4: Domestic Wires Only- Beneficiary43
Part 4 of 4: Domestic Wires Only- Intermediary Detail46
Editing a Recipient47
Deleting a Recipient48
Creating a Batch Payee List49
Creating a New Payment53
Single Payment53
Make Batch Payment56
Editing a Batch59
Deleting a Batch60
Activity61
Viewing, Approving or Denying a Transaction62
Single Transaction62
Services64
Statement Delivery64
Reordering Checks65
Locations66
Branches and ATMs66
Branches66
ATMs67
Contact Us68
Important Phone Numbers68

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