Guide to FHB Online Business Center

Table of Contents

General Information Security.................................................................................................4 New Enrollment.................................................................................9 Current Banking Users..................................................................10 Logging in.........................................................................................11 Home...................................................................................................12 Messages Messages...........................................................................................13 Transactions Account Details...............................................................................14 ACH/Wire...........................................................................................15 Payment From File..........................................................................22 Tokens.................................................................................................23 ACH Pass Thru..................................................................................24 Activity Center.................................................................................25 Tax Payment......................................................................................28 Funds Transfer..................................................................................29 Recipients..........................................................................................33 ACH Set Up........................................................................................35 Wire Activity......................................................................................37 Reports Create/View Reports......................................................................38 Administration Company Policy Overview..........................................................39 Features and Accounts.................................................................40 Add a User.........................................................................................41 Assign User Rights..........................................................................42 Edit or Delete a User......................................................................44 User Roles..........................................................................................45 Services ACH Block Request.........................................................................46 Order Checks....................................................................................47 Stop Check Payment......................................................................48 Positive Pay Introduction......................................................................................49 Upload Issue File.............................................................................50 Manually Enter a Check................................................................51 Void a Check.....................................................................................52 Managing Exceptions....................................................................53 Reports...............................................................................................54

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