Guide to FHB Online Business Center

Transactions

Tokens

What are Tokens?

Tokens are a security device that adds another level of security when making wire transfer requests. FHB Online Business Center will issue a hardware token to each user authorized to Approve Wires and/ or ACH Transactions initiated through OBC. All tokens must be registered with FHB Online Business Center. The hardware token will be mailed to each user and ready to use upon arrival.

Using Tokens:

After completing a Wire or ACH Transaction, the user with Approval authority will click Approve. Click OK when the window prompts you to confirm the transaction. Then the following window will appear:

The first time a token is used, the dialog box will require users to enter two consecutive security codes. Enter Security Code 1, wait 30 seconds for a new number to appear on the token, and key the second number in the Security Code 2 field. The Security Code keyed must match the numbers expected by our online banking system in order for the wire transfer to successfully transmit. The wire transfer will not transmit without a successful match. For assistance with your token, contact our Cash Management Department.

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