Guide to FHB Online Business Center

General Information

Security

Take Precautions Against Computer Fraud

We care about the integrity of the account information you have with First Hawaiian Bank (FHB). While we utilize various fraud monitoring technologies and strategies to protect your company’s information, it is helpful for you to review your own internal procedures regularly. The sophistication and frequency of computer attacks is growing each year. Therefore, we urge you to review your security practices and take precautionary measures as you deem appropriate. Please keep in mind that each business is responsible for taking adequate measures to ensure that its computer(s), network, and electronic communications systems are secure from unauthorized access and manipulation. Education about new and changing fraud trends is also a key for long-term success in preventing cyber-attacks. Please share this information with your employees, customers, family and friends. According to law enforcement, one of the most common emerging threats in the financial industry is the Business Email Compromise (BEC) scam characterized as “a sophisticated scam targeting businesses working with foreign suppliers and/or businesses that regularly perform wire transfer payments. The scam is carried out by compromising legitimate business email accounts through social engineering or computer intrusion techniques to conduct unauthorized transfers of funds.” Sample Fraudulent Online Wire Scheme Using a Compromised Email Account: A very common fraudulent wire scheme starts with compromising a business or personal email account and disabling all security alerts, entering new contact information, and thus, defeating out-of-band confirmation security measures and preventing the victim from knowing that the account has been compromised. The fraudster then uses this compromised account to submit a wire request to a trusted customer who has no idea that account has been compromised. This wire scheme has increasingly been utilized by criminals because it specifically targets the weaker or less mature security programs to commit fraud. Statistics: BEC statistics reported to FBI’s Internet Crime Complaint Center from October 2013 to August 2015 over 7,000 victims in the US alone with over $747 million in losses, which combined with international law enforcement agencies during the same period, bring the BEC exposed loss to over $1.2 billion (Source: FBI Public Service Announcement I-082715a-PSA - https://www.ic3.gov/media/2015/150827-1.aspx).

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