McHutchison Web Guide

The initial screen allows you to:

1. Click on theView button to see the details of an individual order. 2. The Status column lets you know if a particular order can still be edited. Green indicates that an order can be fully modified. However if you’re changing ship dates, please contact our customer service department. Yellow indicates that you may add to an existing order, but not delete or decrease quantities of existing line items. Red indicates that an order is in process and cannot be edited.You should contact your sales or customer service representative for questions on these orders. 3. The Ship Method will provide you with tracking information if available after your order has shipped.

ViewingYour Order:

1. If the status of the order you’re viewing is green, you’ll be able to edit the order in this mode. 2. Click the Edit button at the top or bottom right-hand of the screen. Here you can: • add a Purchase Order number. • change your preferred ship method. • change the ship-to location. • change quantities of specific line items. • add items to an open order. 3. You will only be able to edit one order at a time.We ask that you complete edits on one order before moving onto another. 4. Once your changes are complete, click Save Order.

Note: Ship weeks may not be changed online.To change a ship week, please contact your customer service or sales representative.


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