UAE CMCT01 E-learning _ Insurance

LEARNING OUTLINE

• About Standard One • The Five (5) Key Elements of Standard One • Nine (9) Practice Guidelines for Standard One • Standard One – Self Assessment Framework • Insurance Claims Process • Claim Notification (Screening) Phase • Assessing Phase

• Claim Centred Assessment – Traditional Approach to Claims • Client Centred Assessment – Case Management Approach to Claims • Risk Stratification Phase • National Self Assessment (NSA) for Standard One