2021 Best Practices Study

Cross Category Comparison

Detailed Data for All Revenue Categories

Commission Income from Top 3 Carriers

54.0%

35.5%

33.3%

28.8%

22.5%

14.8%

12.8%

10.2%

6.7%

3.3%

3.0%

2.8%

< $1.25M

$1.25M-$2.5M $2.5M-$5.0M $5.0M-$10.0M $10.0M-$25.0M

> $25.0M

P&C

L/H/F

AGENCIES WITH REVENUES OF:

<$1.25M $1.25-$2.5M $2.5-$5M $5-$10M $10-$25M >$25M

Breakdown by l ine for top P&C carriers: Personal

61.8% 32.2%

46.5% 28.5% 25.0%

35.0% 24.9% 40.1%

33.2% 25.2% 41.6%

34.7% 17.8% 47.5%

16.8%

Smal l Commercial

8.4%

Mid/Large Commercial

6.0%

74.9%

Breakdown by l ine for top 3 P&C carriers: Personal

62.2% 30.1%

43.2% 34.0% 22.8%

34.2% 26.4% 39.4%

33.7% 25.1% 41.2%

31.1% 16.9% 52.0%

14.2% 10.8% 75.0%

Smal l Commercial

Mid/Large Commercial

7.7%

Service Center Usage: % by Line of Business Commercial Lines Commission Personal Lines Commission

7.8% 4.0%

12.4% 48.4%

4.3%

1.3%

0.7%

0.9%

34.6%

30.3%

21.4%

14.4%

| 74

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