RSES Journal Winter 2025, RETA-RSES

HVACR CHANGES & CHALLENGES • AI and controls •

move forward even amid daily changes.” Schiavo says she sees a “technologi cal transforma tion” taking place,

In addition to training and certifi cation, Schiavo says several emerging topics are generat ing strong discussion across the HVACR community. “The A2L transi tion remains a domi

Refrigerant transition

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Energy efficiency, sustainabil ity and smart technology Training/continuing education IoT and data analytics Cybersecurity and building automation systems Automation

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with advance ments in AI, smart systems

and digital tools reshaping how contractors, technicians and manufacturers serve their customers. “These innovations promise to streamline first-contact responsibilities, improve system efficiency and open new opportunities for growth. While the short-term presents chal lenges, the long-term outlook is exciting: a smarter, more connected HVACR indus try that continues to evolve to meet the demands of tomorrow,” Schiavo predicts. And right in the RETA-RSES wheel house, there is the need to train differently. Training continues to be the equalizer that separates one HVACR service company from another. Marketing might get your technicians in the door, but their founda tional training will determine the quality of service a customer receives, and whether or not you have to eat the cost of a callback, or lose a customer outright. “Understanding the way individuals learn is as important as the content being learned,” Schiavo explains. “RETA-RSES is attempting to integrate modalities for all types of learners—and even trainers. A major shift our Association has experienced is selecting partnerships with other groups to ensure proper training. We are working to create a clear, streamlined path to success for HVACR professionals.”

nant theme, as professionals seek clarity on proper handling, safety protocols and equipment compatibility,” she says. "A3s (flammable refrigerants) are also still preva lent in the marketplace, so safety training is imperative for professionals.” Heating Air-conditioning Refrigera tion Distributors International (HARDI) reports that as of July 2025, A2L refrig erants accounted for 86% of unitary sell through volume, compared to 14% for R-410A. This is only logical, as R-410 HVAC systems are no longer being manufactured. Schiavo also predicts that U.S. manufac turers will be more proactive about develop ing systems that will be charged with even lower global warming potential (GWP) refrigerants and offer even higher efficiencies rather than wait to be told to do so. “Heat pumps, electrification and new building performance standards still appear to be driving both investment and consumer demand,” Schiavo says. Correcting Misinformation The proliferation of social media program ming allows any and all podcasters and video presenters to assume a mantle of authority. However, with the vast prolifera tion of presenters, incorrect or incomplete

contractor challenges and helping them meet their many training needs through RSES training. “The HVACR industry is in a period of unprecedented transition. Policy shifts out of Washington, D.C., combined with challenges like the rocky A2L refrigerant rollout, supply chain disruptions, tariffs driving up equipment costs, and the roll back of incentive programs have created instability for both professionals and consumers,” Schiavo says. “At the same time, the industry continues to wrestle with workforce development and the need for stronger training and education. Yet, as always, HVACR professionals are resil ient—finding ways to adapt, innovate and

WINTER 2025 RSES Journal 23

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