Southern Bank Mobile Banking User Guide

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Mobile Banking User Guide

Published by Murphy & Company, Inc. 13610 Barrett Office Dr

St. Louis, MO 63021 www.mcompany.com

© 2009-2018 Murphy & Company, Inc. Microsoft, Microsoft Money, Windows and Internet Explorer are registered trademarks of Microsoft Corporation. Firefox is a registered trademark of the Mozilla Foundation. Quicken is a registered trademark of Intuit, Inc. Macintosh is a registered trademark of Apple Computer, Inc. Adobe Reader is a registered trademark of Adobe Systems, Inc. © 2012 Portions of this guide were written by Malauzai Software Inc. Disclaimer Concepts, strategies and procedures outlined in this guide can and do change and may not be applicable to all readers. The content in this guide is not warranted to offer a particular result or benefit. Neither the author, publisher nor any other party associated with this product shall be liable for any damages arising out of the use of this guide, including but not limited to loss of profit, commercial, special, incidental or other damages. For complete product and service information, please refer to the terms, conditions and disclosures for each product and service.

Getting Started

Welcome to Mobile Banking with Southern Bank! Whether at home or at the office, from a mobile phone, tablet or iPad, we strive to make your online banking experience easy and convenient. You can navigate this guide by clicking a topic or feature in the Table of Contents. Each section provides an overview and steps to help you during the mobile banking process. If you have additional questions, contact us at 855-ASK BANK (855-275-7226).

Table of Contents Getting Started

User Enrollment.............................................................................................................6 New User................................................................................................................................. 6 Converted User..............................................................................................................7 Logging Off.............................................................................................................................. 8 Forgot Password............................................................................................................9 Transactions Page Transactions Page Overview......................................................................................10 Account Settings................................................................................................................... 12 Edit Nickname....................................................................................................................... 12 Hide Account......................................................................................................................... 13 Unhide Account.................................................................................................................... 13 Viewing a Transaction Image.....................................................................................14 Attaching an Image to a Transaction........................................................................15 Security Protecting Your Information......................................................................................16 General Guidelines............................................................................................................... 16 Login ID and Password........................................................................................................ 16 Fraud Prevention.................................................................................................................. 16 Alerts Delivery Options...............................................................................................17 Email and Text Alerts........................................................................................................... 17 Security Alerts....................................................................................................................... 18 Account Alerts....................................................................................................................... 19 Cards On/Off................................................................................................................20 Transaction Types Moving Money Overview............................................................................................21 Transactions Transfer Funds.............................................................................................................23 Canceling a Transfers........................................................................................................... 25 Pay a Friend..................................................................................................................26 Sending Money..................................................................................................................... 26 Requesting Money............................................................................................................... 28 Deleting a Payee................................................................................................................... 30 Viewing History Overview.................................................................................................... 31 Deposits .......................................................................................................................32

Bill Pay Pay Bills Overview.......................................................................................................33 Creating a Payee................................................................................................................... 33 Editing a Payee...................................................................................................................... 34 Delete a Payee...................................................................................................................... 35 Making a New Payment..............................................................................................36 Editing a Payment................................................................................................................ 37 Deleting a Payment.............................................................................................................. 39 Creating a Recurrence................................................................................................40 Editing a Recurrence............................................................................................................ 41 Deleting a Recurrence. ........................................................................................................ 42 Creating a Reminder...................................................................................................43 Picture Pay Picture Pay Overview..................................................................................................44 Picture Pay ............................................................................................................................ 44 Creating a Payee................................................................................................................... 46 Editing a Payee...................................................................................................................... 47 Deleting a Payee................................................................................................................... 48 Making a Payment.......................................................................................................49 Editing a Payment................................................................................................................ 51 Deleting a Payment.............................................................................................................. 53 Settings e-Statements................................................................................................................54 Changing Account Order............................................................................................55 Changing Login or Enabling Touch ID.......................................................................56 Enable PIN Login..........................................................................................................58 Enable PIN Login..........................................................................................................58 Enable Face ID. ............................................................................................................60 Locations Branches and ATMs....................................................................................................61 Contact Us Important Phone Numbers........................................................................................62

Getting Started

User Enrollment

New User If you’re new to Mobile Banking with Southern Bank, you need to complete the enrollment process before you log into the app. Once you complete these few, quick steps, you’ll be on your way to banking from anywhere! 1. Download our free Southern Bank app from the app store. 2. Click the “Register Here” link. 3. Review the Mobile Banking Services Agreement on the Disclaimer page and click the Accept button to agree to the terms and conditions. 4. Fill out the Customer Verification Form with the required information and click the Verify button.

Note : The details you provide are verified by comparing them to your contact information in our system. If the information does not match, call us at 855-ASK BANK (855-275-7226) to update your profile.

5. Create your username. Click the Continue button. 6. Create a new password based on our password requirements and click the Submit button when you are finished.

Getting Started: User Enrollment

Getting Started Converted User

Logging in for the first time if you already have a username. 1. Download our free Southern Bank app from the app store and enter your username and password then click Login . 2. Review the Online Banking Services Agreement on the Disclaimer page and click the Accept button to agree to the terms and conditions. 3. Fill out the Customer Verification Form with the required information and click the Verify button.

4. Your previous username will be displayed. Click the Continue button. 5. Create a new password based on our password requirements and click the Submit button when you are finished.

Getting Started: Converted User

Getting Started

Logging In After Enrollment

After your first-time enrollment, logging in is easy and only requires your login ID and password.

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1. Click the Accounts button. 2. Enter your Username and Password. 3. Click the Log In button.

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Note : If you enter an incorrect password too many times, your account will be temporarily locked. Call us at 855-ASK BANK (855- 275-7226) for assistance. If you’ve locked yourself out of your application with too many incorrect password attempts, you can also use the steps in the “Forgot Password” section on the next page to reset your password. Logging Off For your security, you should always log off when you finish your mobile banking session. We may also log you off due to inactivity. 1. In the drop-down at the top-right corner of the page, click the Log Out button. J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

Getting Started: Converted User

Getting Started

Forgot Password

If you happen to forget your password, you can easily reestablish a new one from the Southern Bank Mobile Banking Login page—no need to call us!

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1. Click the Forgot Password? button. 2. Select “Forgot or Reset Password” using the drop-down and click the Submit button. 3. Select “Personal” using the drop-down and click the Verify button. 4. Fill out the Customer Verification Form with the required information and click the Verify button. 5. Create a new password based on our password requirements and click the Submit button when you are finished. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 1 2 3 14 15 16 17 1 1 2 3 24 25 26 27 2 1 2 3 4 5 6 7 8 1 2 3 4 5 6a 7a 8 1b 2 3 4b 5 6b 7b 8 1c 2 3c 4c 5 6c 7c 8 1 2 3 4 5 6d 7d 8 K L M N O P Q U V W X Y Z A B C D E F G 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J1 A1 B1 C1 D1 E1 F1 G1 H1 I1

J2 Note : If you lock yourself out with too many invalid login attempts, you should be able to reset your password after completing the required verification steps. You will not be able to change your password if your account has been locked by Southern Bank. Please call Southern Bank at 855-ASK BANK (855-275-7226) during business hours for information about why your account was locked. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 J3 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3

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Getting Started: Forgot Password

Transactions Page

Transactions Page Overview After logging in, you are taken directly to the Transactions page. This page is divided into three convenient sections to help you navigate to every feature within Mobile Banking. Here you can view account balances, summaries and more! 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

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Note : The letters correspond to several available features on the Transactions page. J2

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Transactions Page: Transactions Page Overview

A. The icon displays the sidebar menu. You can navigate to Mobile Banking features by selecting the name of the feature. B. Your Southern Bank accounts are displayed in an account tile with their balances. C. When you click on the account tile, the transactions for that account are displayed. D. Use the search bar to search transactions using keywords. E. You can expand or collapse the view of each transaction by clicking the icon. F. The icon located in the top right corner of the screen allows you to access account settings, locations, contact details, alerts and more.

Transactions Page: Transactions Page Overview

Account Settings Personalize your accounts and how they appear in Mobile Banking. Edit account names and organize them however you like to suit your needs. Edit Nickname

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In the drop-down at the top-right of the page, click Settings . 1. Click on the account you would like to rename. 2. Enter the new nickname. 3. Click the Save button when you are finished. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

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Transactions Page: Transactions Page Overview

Hide Account

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10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I In the drop-down at the top-right of the page, click Settings . 1. Click on the account you would like to hide. 2. Check the box next to Hide Account . 3. Click the Save button. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d Unhide Account

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10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I In the drop-down at the top-right of the page, click Settings . 1. Click on the account you would like to unhide. 2. Uncheck the box next to Hide Account . 3. Click the Save button. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c

Transactions Page: Transactions Page Overview

Transactions Page

Viewing a Transaction Image

Need a copy of a check that has cleared your account? You can view or print copies of checks through Mobile with Southern Bank.

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In the Sidebar Menu , click Accounts . 1. Click on an account. 2. Scroll through the list of transactions and look for the icon. The icon indicates that there is a transaction image to view. 3. Click the icon. 4. Click the Review Check Image button. 5. Click on the image to view the opposite side of the check. 6. Click the Done button when you are finished. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

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Transactions Page: Viewing a Transaction Image 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

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Transactions Page Attaching an Image to a Transaction

Keep track of your expenses by attatching receipts, invoices and other images to each transaction.

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In the Sidebar Menu , click Accounts . 1. Click on an account. 2. Click the icon and choose “Attach Image” or “Add Attachment” from the drop-down menu. 3. Navigate to the image you wish to attach. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 1d 2d 3d 4d 5d 6d 7d 8d 9d A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 J2

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Transactions Page: Attaching an Image to a Transaction

Security

Protecting Your Information

Here at Southern Bank, we do all we can to protect your personal information and provide you with a dependable mobile experience. However, we rely on you to take further precautions to assure the safety of your accounts. By following our tips, Mobile Banking can be a secure and efficient method for all your banking needs. General Guidelines • Make sure your operating system and antivirus software are up-to-date. • Always use secure wireless (WiFi) networks that require a login ID and password. • Never leave your device unattended while using Mobile Banking. • Monitor your recent account history for unauthorized transactions. • Always log off of Mobile Banking when you’re finished and close the app. Login ID and Password • Create strong passwords by using a mixture of upper and lowercase letters, numbers and special characters. • Do not create passwords containing your initials or birthday. • Change your passwords periodically. • Memorize your passwords instead of writing them down. • Only register personal devices and avoid using features that save your login IDs and passwords. Fraud Prevention • Do not open email attachments or click on links from unsolicited sources. • Avoid giving out personal information on the phone or through email. • Shred unwanted, sensitive documents including receipts, checks, deposit slips, pre-approved credit card offers and expired cards. • Act quickly. If you suspect your financial information is compromised, call us immediately at 855-ASK BANK (855-275-7226).

Security: Protecting Your Information

Security

Alerts Delivery Options

Enjoy convenience, ease and peace of mind when it comes to your mobile banking. Alerts help you stay on top of your finances by notifying you via email, text or both when the specified criteria are met.

Email and Text Alerts

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In the drop-down at the top-right corner of the screen, click Alerts . 1. Click the icon to change your email settings or click the your phone settings. 2. To add your email address, enter your email address and click the Save button. 3. To add your phone number, enter your phone number change the toggle to the on position. 4. A validation code will be sent to your phone. Enter the validation code and click the OK button. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

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Security: Alerts Delivery Options

Security Alerts We want you to feel confident while using Mobile Banking. To help you feel safe and in control, Security Alerts are implemented in your accounts to notify you immediately when security scenarios occur.

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In the drop-down at the top-right corner of the screen, click Alerts . 1. Select the Security Alerts tab. 2. Click an icon to activate or deactivate it. • Email alert is activated. • Email alert is deactivated. • Text alert is activated. • Text alert is deactivated. 3. Click on the blue dollar amount to enter a dollar amount, if required. 4. Enter the dollar amount and click the Save button when you are finished. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

Security: Alerts Delivery Options

Account Alerts There should be no surprises when it comes to your finances. Account Alerts can notify you when the balances in your accounts go above or below a number you specify.

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In the drop-down at the top-right corner of the screen, click Alerts . 1. Select the Account Alerts tab. 2. Click an account to activate email or SMS/Text alerts. 3. Click an icon to activate or deactivate it. • Email alert is activated. • Email alert is deactivated. • Text alert is activated. • Text alert is deactivated. 4. Click on the blue dollar amount to enter a dollar amount, if required. 5. Enter the dollar amount and click the Save button when you are finished. 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17 18 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 10 11 12 13 14 15 16 17 8 19 20 21 22 23 24 25 26 27 28 9 30 1 2 3 4 5 6 7 8 9 J2

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Security: Alerts Delivery Options

Security

Manage your cards by disabling or enabling them. Disabled cards will be grayed out, enabled cards will be in full color. Cards On/Off

In the Sidebar Menu , click Cards On/Off . 1. Tap the card you wish to enable or disable. 2. Click the Disable/Enable button. 3. Click the OK button. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1a 12 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

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Security: Cards On/Off

Transaction Types

Moving Money Overview The heart of Mobile Banking is the ability to transfer funds on the go. Whether you are transferring money between your accounts or sending money to someone outside of Southern Bank, there are various features that help you transfer funds in different ways. • Transfer Funds : Move money between your personal Southern Bank accounts.

• Pay a Friend: Move money to anyone via a one-time transfer.

• Deposits:

Deposit checks from your phone.

Transaction Types: Moving Money Overview

• Pay Bills: Pay your bills directly from Mobile Banking.

• Picture Pay: Pay your bills by snapping a photo.

Transaction Types: Cards On/Off

Transactions

Transfer Funds

When you need to make a one-time or recurring transfer between your personal Southern Bank accounts, you can use the Transfer Funds feature. These transactions go through automatically, so your money is always where you need it to be.

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A3 B3 C3 D3 E3 F3 G3 H3 I3 In the Sidebar Menu , click Transfer Funds . 1. Click Transfer Funds. 2. Select the accounts to transfer funds between using the “From” and “To” drop-downs. 3. Enter the amount to transfer. 4. Enter the date to send the transaction.

Transactions: Transfer Funds

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J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 5. If you would like to set up a recurring transfer: a. Choose the frequency of the transfer. b. Choose how long the transfer should occur. c. Enter an end date or total number of transfers, if necessary. 6. (Optional) Enter a memo. 7. Click the Submit button when you are finished.

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Transactions: Transfer Funds

Canceling a Transfers When you need to cancel a transfer, you can view and manage all transfers through the Transfer Funds page.

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In the Sidebar Menu , click Transfer Funds . 1. Click the icon and select “Cancel Transfer” from the drop-down.

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Transactions: Transfer Funds

Transactions Pay a Friend

Sending Money Send money to anyone. The Pay a Friend feature allows you to send money to anyone immediately. By using their mobile phone number or email, you can send anyone electronic payments with just a few clicks.

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11a 12a 13a 14a 15a 16a 17a 18a 19a 20a In the Sidebar Menu , click Pay a Friend . 1. Click the Send Money button. 2. Enter the name of the person you wish to pay. 3. Use the drop-down to choose an account to send funds from. 4. Use the drop-down to choose a send method. 5. Depending on the send method: 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

a. Enter the payee’s email address. b. Enter the payee’s phone number.

6. Enter the amount to send.

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Transactions: Pay a Friend

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7. (Optional) Enter a message. 8. Enter a security question and answer. 9. Click the Submit button when you are finished.

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Transactions: Pay a Friend

Requesting Money When supported, you can also request money from friends or family. This feature can be a convenient reminder for someone to make a payment.

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In the Sidebar Menu , click Pay a Friend . 1. Click the Request Money button. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I A1 B1 C1 D1 E1 F1 G1 H1 I1 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J1

2. Enter the name of the person to receive the payment from. 3. Use the drop-down to select the account to send funds to. 4. Use the drop-down to choose a receive method. 5. Depending on the receive method: J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

a. Enter your email address. b. Enter your phone number.

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A1 B1 C1 D1 E1 F1 G1 H1 I1

6. Enter an amount to receive.

A2 B2 C2 D2 E2 F2 G2 H2 I2

A3 B3 C3 D3 E3 F3 G3 H3 I3

Transactions: Pay a Friend

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