HVACR NewsMagazine

S tate, National, Chapter News Feature Story

Mr. Bob Brown is a gentleman’s gentleman—kind, quiet but talkative, and deferential to others. He still mows his lawn with a push mower. How about that for those of us who hire it done? No one else in Arkansas can match Mr. Brown. If you want to meet the man that put the character in legacy, you can come to the Ft. Smith Chapter meetings the first Tuesday in the month. He’ll be there about 5:15 p.m., always early. He’ll put perspective in the industry and is sure to teach you something you did not know. He is our most amazing legacy member.

experiences that mean the most today. He remembers the days when Sulfur Dioxide was the refrigerant and believes that he has lung damage as a result of breathing the fumes. When he started, about the only air conditioning in Ft. Smith was in the surgical room at Sparks Hospital. When ac did arrive, most were indoor package units, rolled around on wheels with the exhaust run through the wall. There were no central furnaces in Ft. Smith to work on. Later he became a Lennox dealer and was loyal to them for years. During his many years he learned the importance of fresh air. He got

the idea from an inspector on an apartment job and used it in the rest of his business. “If the house seemed stale, it needed fresh air.” After 100 years of life with almost 80 of

Words ofWisdom

 Don’t lie.  Keep your promises.  If you make a mistake, make it right.  Thank your customers for their business.  To folks that gave their business to someone else, thank them for the opportunity to give them a quote.

it in the heating and air conditioning business, Mr. Brown has words of wisdom gained from experience and character. “Don’t lie” “Keep your promises” “If you make a mistake, make it right” “Thank your customers for their business” “To the folks that gave their business to someone else, thank them for the opportunity to give a quote”

Mr. Bob Brown A legacy to the HVACR industry