Outlook 2016 Introduction

Lesson 5 – Using Outlook Messaging Features

Outlook 2016

E XERCISE

U SING O UTLOOK M ESSAGING F EATURES

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T ASK Use Outlook messaging features.

Note: To complete this exercise you will need to pair up with a fellow student to exchange messages.

1. Change the default message format to Rich Text . 2. Create a new message and notice the changes in the Message window. Close the Message window. 3. Return the message format to HTML . 4. Create a new message addressed to your partner with the subject Contract Decisions . Enter the following message text: We need to decide: Minimum orders Delivery dates Return policies 5. Select the text Minimum orders through Return policies and add bullets to the list. ( Hint: Use the Bullets button on the E-mail toolbar. ) 6. Save the message and close the Message window. 7. Open the Contract Decisions message from the Drafts folder. 8. Request a delivery receipt for this message and set the importance level as High . Send the message. 9. You should receive a delivery notification message from the System Administrator in your Inbox. Open the delivery notification message and then close it. 10. Set tracking options so that you receive a delivery receipt for all messages you send. 11. Exchange messages with your partner with the subject Cancellation policy and send the message. 12. You should receive a delivery notification message from the System Administrator in your Inbox. Open the delivery notification message and then close it. 13. Open the Sent Items folder. View the delivery status of the Cancellation policy message. Leave the Message window open.

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