Outlook 2016 Introduction

Lesson 2 – Sending and Receiving Messages

Outlook 2016

NOTE Depending upon the options set, viewing a message in the Reading Pane or selecting the next message in the message list even when the Reading Pane is hidden, can automatically mark the message as read. You can select the Mail tab in Options. Then select the Reading Pane… button to change these options. If you change the read status of a reply or forwarded message to unread, the message symbol does not change. The message, however, is still grouped with unread messages and appears in bold type. You can change the read status of a message from read to unread and vice versa by right-clicking the message and selecting the Mark as Unread or Mark as Read command.

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P ROCEDURES

1. Open the desired mail folder. 2. Select the message with the read status you want to change.

3. Click the Unread/Read button in the Tags group. 4. Click the icon again to toggle between Read and Unread.

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S TEP - BY -S TEP

Change the read status of a message.

Open the Inbox folder and select the All indicator above your messages.

Steps

Practice Data

1. Select the message with the read status you want to change. The message is selected.

Click a message with an open envelope symbol

2. Click the Unread/Read icon. The email menu appears.

Click

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