2018 Best Practices Study

In addition to the annual Best Practices Study , resources and tools are also available to help agencies improve their performance and enhance the value of their businesses via the Big “I” website, www.independentagent.com. Two of the

most frequently-used tools are The Agency Self-Diagnostic Tool and the Joint Agency Company Planner . These Best Practices tools are part of a complete line of Best Practices products and services. If you have questions about the information published in this 2018 Best Practices Study Update, contact Reagan Consulting at 404-233-5545. If you would like access to Best Practices tools or to purchase the Study Update , contact the Big “I” Education Department at www.independentagent.com/bestpractices or 800-221-7917.

The Best Practices Gateway : www.reaganconsulting.com/research/best-practices

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