Morrisville Public Transportation Study

Methods & Models of Service Delivery

Operating Benefits

Operating Challenges

 Timeline: With existing resources, it is possible to start up service in a short time period

 Compliance: The Town is responsible for ensuring that the contractor meets all state and federal regulations  Control: Town has less say in day-to- day operations  Data: TNCs may not share data collected  Performance: TNCs cannot be held to specific performance measures  Experience: TNCs are new to the public transportation services field  Flexibility: Decreased ability to quickly respond to service needs  Resources: TNCs are only in service when drivers choose to work and focus service on areas where ridership is highest Competition: TNCs are limited to existing providers Staffing: The Town staffs the majority of positions, requiring space and support  Cost Challenges 

Cost Benefits

Cap: Service can be capped at a set amount

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 Cost: TNCs assume operating and capital cost  Employee Benefits: TNC operators have lower wages, fewer benefits, and flexible work rules

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