Morrisville Public Transportation Study

Methods & Models of Service Delivery

capital and operational functions of GoCary fixed-route and demand-response services at a cost of $4.5 million. The remaining $500,000 dollars supports Town of Cary administrative staff. GoCary costs the town $84.99 per revenue hour or $23.22 per passenger trip to operate. Operating Benefits Operating Challenges  Compliance: The existing service provider is responsible for compliance with all state and federal regulations  Experience : Existing service providers have experience operating public transportation and know state and federal regulations   Control: Town has less of a say in day- to-day operations  Flexibility: Decreased ability to quickly respond to service needs

Performance: Can develop incentives and penalties for service performance and quality  Resources: Existing providers have many public transportation-related resources that can be shared  Timeline: With existing resources, it is possible to startup service in a short timeline  Staffing: The existing provider staffs the majority of positions  Cost: The existing provider assumes operating and capital cost  Employee Benefits: The existing service providers determine employee wages and benefits Cost Benefits

Cost Challenges

Competition: Existing providers are limited to the three currently serving Wake County

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