Senior Living Handbook 2018

Complaint Procedure: Any person who feels they are being harassed or has knowledge of harassing is responsible for immediately reporting the incident and facts to the Executive Director. If a team member cannot go to their Executive Director, or prefers not to, they can report any complaint or incident to the Regional Director, Director of Operations, Sr. Vice President of Senior Living, Human Resources, or any officer of the Company without fear of reprisal. Management has the responsibility of thoroughly and objectively investigating and resolving complaints of discrimination and sexual or other harassment. Confidentiality will be maintained, with information disclosed only to others on a need-to-know basis. HHHunt will take prompt and appropriate action against anyone in the Company who discriminates against or harasses another team member, which may include the suspension or discharge of the offender. Retaliation against a team member by any person under the Company’s control for opposing such harassment, for filing a bona fide complaint of discriminatory harassment, or for providing information in good faith regarding another team member’s complaint will not be tolerated. However, an allegation or allegations that are fraudulent or made in bad faith will also be treated as a violation of this policy.

OPEN COMMUNICATION

Great communication begins with trust and transparency. At HHHunt, we want to hear your input and ideas, share information freely, and gain insight through listening. While there may not be an easy answer to every concern, our goal is to talk through and openly discuss the good or bad for the benefit of positive growth or change, and together look for the best solution. We foster a workplace where if it matters to you it matters to us, and team members should feel free to speak to their supervisors, or other managers, and directors, or Human Resources.

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