Senior Living Handbook 2018

ATTENDANCE

While we understand that absences will occur, our primary focus is the continuous service of our residents. Failure to report to work as scheduled and on time compromises our service and places an additional burden on your team members. Schedule Changes: Any schedule change with another team member must be documented in writing and signed by both parties. This type of shift exchange must not create overtime for either team member, unless approved by your supervisor. Scheduled Absences: When you know in advance that you must be off from work, schedule the day with your supervisor. Scheduled absences should be approved at least two (2) weeks in advance. Unscheduled Absences: When it is not possible to pre-schedule an absence, you must call your supervisor as early as possible, but no less than two (2) hours before the beginning of your shift, giving the reason for your absence. Leaving a voice message or sending a text message is not acceptable notification. The team member must be the one to make the call unless you are unable to call or come to work due to circumstances beyond your control. If continued absence is necessary, you are expected to contact your supervisor on a daily basis. If you are out of work due to illness for more than three (3) consecutive days, you must present a medical practitioner’s certification to your supervisor upon your return to work. For shorter unscheduled absences due to illness, the community may require a physician’s certificate. When calling out, your supervisor may require you to arrange coverage for the shift you will miss. Excessive Unscheduled Absences: Excessive unscheduled absenteeism will not be tolerated. Even with a physician’s note, your history of unscheduled absences and attendance can result in disciplinary action.

2 episodes in a rolling 12 month period 3 episodes in a rolling 12 month period 5 episodes in a rolling 12 month period 6 episodes in a rolling 12 month period

Verbal Warning Written Warning Final Warning

Termination

Multi-day unscheduled absences count as one episode. Episodes expire 12 months from the date of incident. Although occurrences will roll off a team member’s record after 12 months, habitual offenders may trigger discipline even though old infractions have fallen off. Weekend Absences: If you have an absence on your scheduled weekend you may be required to work the following weekend. Tardiness: Failure to clock in or sign in by the start of your shift will be considered tardiness. Three tardies in a rolling 30 day period may result in disciplinary action.

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