CAPGEMINI_REGISTRATION_DOCUMENT_2017

OUR COMMITMENT TO SOCIAL RESPONSIBILITY

3.2 People and work environment

Offshore countries contributed strongly to the recruitment dynamic, with 63% of all recruitment in{2017. India saw its headcount grow organically by more than 4,500{people in{2017, representing overall close to 70% of Group organic net headcount growth. On the contrary, Latin America and especially Brazil shows a decrease in headcount due to the recession of its economy. In an overall improving economic environment, the employee turnover rate (the percentage of voluntary departures) increased by 0.6{pt to{18.9%, being higher in Asia-Pacific, Poland, Romania and India (where the IT{Services market is more dynamic) than in Continental Europe or North America. This rate remains, however, below the peak rate of the last ten{years, which reached 19.7% in{2007. Turnover rate The number of voluntary departures in volume was at the highest level of the last past ten{years, at around{38,600. The associated attrition rate is constantly monitored to ensure that it remains in line with industry norms, using appropriate response initiatives according to the needs of each business line and geographical region. The total turnover rate for{2017 (100% coverage rate) was at 22.9% √ ( vs. {22.7% in{2016). It covers both voluntary (resignations...) and

involuntary leavers (individual dismissals and collective redundancy plans, retirement, end of short term contracts...).

Rate of layoffs Group rate of layoffs in 2017 is 4.2% (vs 3.3% in 2016). The coverage ratio is 97.7% of the year-end headcount. For some countries such as France, data on layoffs includes the termination of contract on a common agreement (“ruptures conventionnelles”). Rate of absenteeism The rate of absenteeism is expressed as the number of sickness days excluding maternity (sickness covers all absence declared as such by employees and can cover anything from headache to surgery) vs. the number of total working days, less holidays and vacation for the average headcount. Group rate is 2.4% (same as in 2016). The coverage ratio for this analysis is 44.4% of the year-end headcount. The theoretical work hours are calculated by the business units either based on the average FTE in{2017, or, when this data is not available, based on total headcount at the end of the year.

3

Breakdown of part-time workforce in 2015-2017

14.6%

14.5%

14.5%

9.2%

8.4%

7.5%

7.4%

7.4%

6.9%

6.1%

6.1%

6.0%

5.6%

5.4%

5.3%

5.3%

4.9%

4.9%

4.8%

3.6%

3.3%

3.1%

2.8%

2.6%

0.3%

0.2%

0.0%

0.0%

0.0%

0.1%

United Kingdom & Ireland

India

France

North America

Germany & Central Europe

$VLD 3DFLƬF Latin America

Southern Europe

Benelux

Nordic Countries

Total

2015

2016

2017

variation between regions: part-time working is most widespread in the Benelux countries with 14.5%, followed by the United Kingdom and Ireland with{7.4%. Conversely, part-time work is not widespread in India nor the APAC, LATAM (except for Brazil) and North America regions. In France and Morocco 4.9%, which is approximately 1,200{people, works on a part-time basis and the percentage has slowly decreased over the last three{years.

Part-time staff is defined as any resource working less than the normal/legal working hours schedule of each country of payroll. The coverage ratio for the above data is 97.7% of year-end headcount. The percentage of part-time employees in the Group decreased from 2.8% last year to 2.6% in{2017. This decrease is primarily related to the growth of the headcount in India where no part-time staff is reported. The graph shows a significant

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REGISTRATION DOCUMENT 2017 — CAPGEMINI